Your customers deserve a better experience

Zoho CRM is a unified customer experience platform.

Digital Customer Experience

About Zoho CRM

Zoho CRM is a cloud-based customer relationship management (CRM) software developed by Zoho Corporation. It is designed to help businesses manage their customer relationships, sales, and marketing activities in an efficient and effective way.

Zoho CRM is a powerful, on demand CRM solution perfectly suited to the home business small-medium business and large enterprise alike. With powerful features, affordable licensing and integrated to many other of Zoho's cloud solutions, Zoho CRM is ready to use without any hardware or software installation providing Sales, Marketing and Support automation.


Zoho CRM offers a wide range of features, including:

  • Lead and contact management: Zoho CRM helps businesses keep track of their leads and contacts, and allows them to segment and target their audiences.
  • Sales pipeline management: Zoho CRM provides businesses with a visual representation of their sales pipeline, allowing them to track their progress and identify areas for improvement.
  • Marketing automation: Zoho CRM includes marketing automation features, such as email marketing, social media marketing, and web forms, to help businesses streamline their marketing efforts.
  • Analytics and reporting: Zoho CRM offers advanced reporting and analytics tools to help businesses track their sales performance and make data-driven decisions.
  • Mobile app: Zoho CRM has a mobile app that allows businesses to access their CRM data on the go, making it easier to manage their sales and customer relationships.
Overall, Zoho CRM is a comprehensive solution for businesses looking to manage their customer relationships, sales, and marketing activities in a centralized platform.

Zoho online CRM software gives you more visibility into your business

Transform your business with the world’s favorite customer relationship management software.


Unify all your customer-facing teams

Better customer experience begins with aligning all your teams and making sure they keep customers at the center of whatever they do. Zoho CRM Plus provides them with the proper toolset so they can do just that.


Process automation with Blueprint

Build and automate processes that connect your sales and support teams, involve the right people, and ensure compliance from your teams at every step.


Powerful analytics that cuts across every touchpoint

Weigh decisions based on data from across your organization, from marketing, sales, and support. Interactive dashboards provide in-depth impact analysis of every potential business decision.

Our Approach on Zoho EBS Practice:

Technology based Business Optimisation:

We help optimise your business through lowered Total Cost of Ownership and increased value of customer IT investment. We offer technology based business optimisation on Business Suite of Applications and Integrations.

End-to-end Service Capability:

From blue printing, rollouts, application development, and maintenance to configurations, customization and data integrations, we equip our teams to bring you the best value.

  • Advisory Services

    Product Evaluation, Assessment, Environment Consolidation, Application Optimization


  • End-to-End Implementation

    Solutioning, Application Based Process, Re-engineering, Configuration & Customization


  • Migration & Integration

    Pre-migration Strategy, Evaluation/Analysis, Implementation, After Process Support


  • Innovative AMS

    Lights on Support, Enhancement, Upgrade Accelerator, Services