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28 & 29 September 2022 | Conference & Training

Driving customer-centric digital transformation

The accelerated rate at which digital transformation has occurred in the last 18 or so months has seen a lot of organisations becoming digital-first enterprises. This transformation has necessitated a fundamental shift from the traditional product-centric strategy to a more customer-centric one. It is crucial that when mapping its digital transformation journey, an organisation should landmark each aspect with important customer touchpoints and the endgame should have the customer in mind as today’s customers are more vocal and more empowered by the same digital transformation.

SOUTH AFRICA’S PREMIER CONFERENCE FOR CX SPECIALISTS AND SOLUTIONS PROVIDERS

To stay ahead of digital transformation and the constantly changing needs of the digital customer, make sure you reserve your seat at the CX event for South Africa.

Register      Contact Us   

On a unified CX platform, create meaningful customer experiences.

To build long-lasting customer relationships, ensure that every aspect of their journey, from acquisition to retention, is hyper-personalized.

Explore Zoho One Suite


Creating best customer experiences.

Centrax offers end-to-end consulting, software implementation, and project management services dedicated to helping businesses deploy all Zoho solutions to optimize business processes. Whether you're an existing Zoho customer, a company switching from a different platform, or even an organization implementing a CRM solution for the first time, we can help you set up the most efficient system in a seamless and structured manner.


Our Approach on Zoho EBS Practice:

Technology based Business Optimisation:

We help optimise your business through lowered Total Cost of Ownership and increased value of customer IT investment. We offer technology based business optimisation on Business Suite of Applications and Integrations.


End-to-end Service Capability:

From blue printing, rollouts, application development, and maintenance to configurations, customization and data integrations, we equip our teams to bring you the best value.


START SELF ASSESSMENT
  • Advisory Services

    Product Evaluation, Assessment, Environment Consolidation, Application Optimization

    1

  • End-to-End Implementation

    Solutioning, Application Based Process, Re-engineering, Configuration & Customization

    2

  • Migration & Integration

    Pre-migration Strategy, Evaluation/Analysis, Implementation, After Process Support

    3

  • Innovative AMS

    Lights on Support, Enhancement, Upgrade Accelerator, Services

    4


Zoho Software Bundles

Solve business accounting challenges using our perfect set of finance apps on the cloud.

01

Zoho One

50+ Integrated ERP and Analytics Software Suite.

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02

Finance Plus

Collecting payments online just got simpler.

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03

CRM Plus

Unified Customer Experience Platform.

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04

People Plus

Experience unified digital HR platform.

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05

Zoho Remotely

Complete Suite for Remote working.

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06

Workplace

Suite to Create, Collaborate and Communicate.

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07

IT Management

Seamless helpDesk and knowledgeBase tool.

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Sales and Marketing

Give your sales team the perfect set of apps to help close more business deals in less time.

01

Zoho CRM

Conquer every stage of the customer journey with Zoho CRM.

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02

SalesIQ

Hassle-free live chat for customer support & business growth.

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03

Social

The easiest way to manage your brands on social media.

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04

Sign

A complete digital signature app for businesses.

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05

Campaigns

Create and track email campaigns helps you build a customer base.

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06

Bigin

With Bigin, small businesses manage customer relationships.

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07

Commerce

Build your business with our online store builder.

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08

Marketing Automation

Marketing Automation Software for faster business growth.

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09

Marketing Plus

The unified marketing platform for marketing teams.

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Finance

Solve business accounting challenges using our perfect set of finance apps on the cloud.

01

Zoho Books

Online accounting software,built for your business.

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02

Inventory

Inventory management software for growing businesses.

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03

Subscriptions

Subscription billing software, crafted for growing businesses.

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04

Checkout

Collecting payments online just got simpler.

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Human Resources

Focus on your people while our apps automate your human resources processes.

01

Zoho People

We handle your HR processes,you look out for your employees.

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02

Recruit

Zoho Recruit is a cloud based hiring solution for enterprises.

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03

Workerly

Zoho Workerly's is a Permanent Solution for Temporary Staffing.

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Email and Collaboration

Empower your workforce with apps to collaborate and transform the way they work.

01

Zoho Projects

Businesses need a project management tool that caters .

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02

Sprints

Plan and incorporate feedback to keep up with the changes.

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03

Meeting

Delivering a quality project to your client on time and within budget.

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04

Showtime

Zoho ShowTime is a comprehensive platform for people.

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05

Connect

Zoho Connect is a collaboration software brings people.

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Centrax Zoho Center of Excellence

As a Partner of the Zoho Corporation, we have been able to extract maximum business value for our clients based on our rich domain know-how and cutting-edge application expertise.

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Zoho EBS Practice

We help optimise your business through lowered Total Cost of Ownership and increased value of customer IT investment. We offer technology based business optimisation on Business Suite of Applications and Integrations.

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Zoho One Suite

With this suite you can run your entire business with 40+ integrated applications. With Zoho One, you can manage, connect, and automate business processes across your organization. Experience the Operating System for Business. Read More

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Zoho Suite for Enterprise

Enterprise software must adapt to complex enterprise needs. Until now that came with a hefty price tag, as vendors took advantage of customers. Discover how Zoho can help you stay nimble at scale and experience a refreshingly different way of doing business. Talk to Expert